Cash Back Terms & Conditions

Terms & Conditions:

1. Information on how to participate in the STIHL Cash Back forms part of these Terms and Conditions. Claims that do not comply with these Conditions of Entry are ineligible. Internet access and a valid email account are required to redeem a cash back. By redeeming a cash back, Participants agree to be bound by these Terms and Conditions.

2. STIHL dealers, employees of the Promoter and STIHL dealers, the immediate families of the Promoter and STIHL dealers, and the affiliated companies and agencies of the Promoter and STIHL dealers and their respective employees, are ineligible to claim a cash back. Government Departments and Insurance Recovery Companies are also ineligible to claim. The STIHL Cash Back is only open to Participants. “Participants” means residents of Australia (other than the excluded persons set out in this clause 2) who purchase a qualifying Product from a participating STIHL dealer during the promotional period. “Product” refers to any STIHL product model mentioned within clause 4.

3. The Promoter is STIHL Pty. Ltd. A.B.N. 76 004 881 145 of 5 Kingston Park Court, Knoxfield, Victoria, Australia. 3180. Any queries relating to submitting claims should be made in writing via email to cashback@stihl.com.au

4. To obtain a cash back (in the amount specified below for each Product), the Participant must purchase during the promotional period one of the following STIHL products: MS 291 chainsaw for $200 cash back. MS 311 chainsaw for $200 cash back. MS 391 chainsaw for $200 cash back. MS 660 Magnum® chainsaw for $300 cash back. Promotion available while stocks last within the period specified in clause 5 below. Claims will not be accepted on Products purchased prior to the promotion start date, specified in clause 5. No rain checks.

5. Entries into the promotion are valid only for Products purchased and paid for in full in Australia from authorized and participating STIHL dealers between April 1st, 2015 to May 31, 2015 (inclusive). Final claims must be lodged by 11:59pm on 15th June, 2015. Participant(s) will forfeit claims not made by this date.

6. To lodge a cash back claim the Participant must visit www.stihl.com.au/cashback and complete an official on-line claim form by entering their details, answering the associated questions, and entering the unique serial number from their purchased Product and the unique code from the claim form issued at the place of Product purchase. Claims must be submitted via the STIHL internet site, and claim forms sent via post, facsimile or any other method will not be accepted.

7. Multiple claims are accepted. Each claim must include a unique serial number and unique code for each separate item purchased. Each Product purchased can only be used once for redeeming a cash back. Claims will be deemed invalid if the same serial number and / or unique code is used on more than one claim. STIHL reserve the right to request that claimants present proof of purchase for cash back claim validation.

8. The cash back funds will be issued by cheque, or electronic funds transfer to the Participant’s name or account as listed on the cash back claim form. The Participant’s name or account must match their bank account details. STIHL will not be responsible for a banking institution rejecting a cheque or EFT due to incorrect details supplied by a Participant. Funds will be issued in Australian Dollars.

9. Please allow approximately 60 days from the date that the claim is validated for processing.

10. Participants must claim their cash back funds by banking their cheque within a period of 6 months following the issue date listed on the cheque.

11. Once issued, cheques or EFT redemptions will not be reissued for any reason.

12. If a Participant claims the cash back offer, and later returns or exchanges the Product in accordance with law or the relevant STIHL dealer’s terms and conditions of sale, then the amount refunded or credited to the Participant will be the amount paid for the Product, less the cash back amount.

13. The Promoter reserves the right to extend the closing date of the promotion at its discretion.

14. With the exception of ordinary Product discounts in the form of in store sales offered by STIHL dealers, the promotion is not valid in conjunction with any other promotional offer.

15. The Promoter’s decision on all matters pertaining to this Promotion is final and binding and no correspondence will be entered into.

16. Claims are not transferable or assignable.

17. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including, without limitation, indirect or consequential loss), or for a personal injury suffered or sustained, as a result of participation in this promotion, except for any liability which cannot be excluded by law.

18. The Promoter will use the information contained in the claim form to contact Participants if it has any queries regarding claims, and to send fulfillment of cash back claim.

19. The Promoter reserves the right to verify all entries. Entries are void if illegible, forged or tampered with in any way. No responsibility is accepted for late, lost or misdirected claims via the internet.

20. The Promoter reserves the right in its sole discretion to disqualify any claimant who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter reserves its rights to recover damages or other compensation from such an offender.

21. To the extent permitted by law, the Promoter excludes liability for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or any web site, or any unauthorised intervention, or any combination thereof, including problems that prevents a Participant from obtaining a cash back, or which cause injury or damage to the Participant’s or any other person’s computer related to or resulting from participation or attempted participation in this promotion.

22. If for any reason this cash back redemption is not capable of running as planned including; infection by computer virus, bugs, tampering, requirement of a regulatory body, unauthorised intervention, fraud, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration security, fairness integrity or proper conduct of this redemption, the Promoter reserves the right in its sole discretion, to cancel, terminate, modify or suspend this promotion.

23. The Promoter collects personal information about Participants for the purpose of including Participants in the promotion. Unless otherwise notified by the Participant to the Promoter in writing, in providing their personal details, each Participant agrees to the Promoter using their details for future marketing and publicity purposes, to the extent permitted by the law, and to the Promoter disclosing such information to third parties for this purpose. If any information requested is not provided, the purchaser may not participate in this promotion. All personal details of Participants will be stored in a database at the office of the Promoter or its Agencies. The Promoter is committed to the protection of personal information. A request to access, update or correct any information should be directed to the Promoter. A copy of the Promoter’s Privacy Policy in relation to the treatment of personal information may be obtained on – line at www.stihl.com.au.